Myelin Healthcare Terms of Service for Ohio SNAP Service 

Last updated: April 5, 2024

Please read this Agreement carefully.

This Myelin Healthcare Terms of Service for Ohio SNAP Services (the "Agreement") is a binding agreement between you and Myelin Healthcare, Inc. and its affiliates ("Myelin," "we", "us", or "our") regarding your access to and use of Myelin’s Ohio SNAP Services (the “SNAP Services”). This Agreement consists of the terms and conditions below, and incorporates the Myelin Privacy Notice and Ohio SNAP Supplemental Privacy Policy  (collectively, "Privacy Notice").

The SNAP Services are ONLY FOR OHIO RESIDENTS. By registering for the SNAP Services, you accept this Agreement and represent that you are a resident of Ohio, at least 18 years old, and have authority to bind yourself or the company you represent to this Agreement.

  1. Registration.

    1. Registration. When you register for the SNAP Services, you must provide complete and accurate information. 

  2. Your Use of the SNAP Services.

    1. You agree that you will interact with us and the SNAP Services in a professional and courteous manner, and solely for the purpose of learning about Supplemental Nutrition Assistance Programs in Ohio.

    2. Feedback; Materials You Post or Provide. We will record phone calls made in connection with the SNAP Services. We may also ask you to rate the SNAP Services. You grant us the right to collect such information and use it to improve our products and services. 

  3. Use of Information; Publicity and Confidentiality.

    1. Our Use of Information. By using the SNAP Services, you authorize the collection, use, and disclosure of information in accordance with the Privacy Notice. In addition, we may share certain information about you to our service providers to facilitate the service relationship and improve the SNAP Services.

    2. Your Use of Information. You may only use the SNAP Services for the purpose of learning about Supplemental Nutrition Assistance Programs in Ohio and for no other purpose.

  4. No Warranties. THE SNAP SERVICES ARE PROVIDED ON AN "AS IS", "WITH ALL FAULTS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SNAP SERVICES AND DISCLAIM ANY AND ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION: (A) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT; (B) ANY WARRANTY THAT THE SNAP SERVICES WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE, OPERATE WITHOUT ERROR, OR WILL CONTAIN ANY PARTICULAR FEATURES OR FUNCTIONALITY; OR (C) ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

  5. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES (INCLUDING ANY LOSS OF REVENUE, PROFITS, GOODWILL, USE, OR DATA) ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SNAP SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF THOSE DAMAGES. FURTHER, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL OUR AGGREGATE LIABILITY ARISING IN CONNECTION WITH THIS AGREEMENT OR THE SNAP SERVICES EXCEED $10. 

  6. Applicable Law; Disputes. You agree that any dispute relating in any way to this Agreement or the SNAP Services will be resolved by binding arbitration, rather than in court. The Federal Arbitration Act and federal arbitration law and the laws of the state of Ohio, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and us.
    There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of this Agreement as a court would.
    To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent, CSC, 251 Little Falls Drive, Wilmington, DE 19808-1674 USA. The arbitration will be conducted by the American Arbitration Association ("AAA") under its rules, including the AAA's Supplementary Procedures for Consumer-Related Disputes. The AAA's rules are available at www.adr.org or by calling 1-800-778-7879. Payment of all filing, administration and arbitrator fees will be governed by the AAA's rules.  You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in Santa Clara County, California. or at another mutually agreed location.
    We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
    Notwithstanding anything to the contrary in this Agreement, we may seek injunctive or other relief in any state, federal, or national court of competent jurisdiction for any actual or alleged infringement of our or any other person or entity's intellectual property or proprietary rights.

  7. Termination; Access Restriction. We may terminate this Agreement, or terminate or suspend the SNAP Services immediately without notice for any reason. be forfeited.

  8. General Provisions.

    1. Entire Agreement. This Agreement is the entire agreement between you and us regarding the subject matter of this Agreement. This Agreement supersedes all prior or contemporaneous representations, understandings, agreements, or communications between you and us, whether written or verbal, regarding the subject matter of this Agreement. We will not be bound by, and specifically object to, any term, condition or other provision which is different from or in addition to the provisions of this Agreement, including when submitted by you in any order, invoice, bill, receipt, acceptance, confirmation, correspondence or other document.

    2. Modifications to the SNAP Services and this Agreement. We may modify, suspend or discontinue the SNAP Services, in whole or in part, at any time without notice. We may modify this Agreement in the future by posting the modified terms on this website. Continued use of the SNAP Services will constitute your acceptance of the modified terms.

    3. Assignment. You may not assign or transfer any rights, obligations or privileges that you have under this Agreement without our prior written consent. We may assign this Agreement, in whole or in part, at any time without notice. Subject to the foregoing, this Agreement will be binding on each party's successors and permitted assigns. Any assignment or transfer in violation of this section will be deemed null and void.

    4. Severability; Interpreting the Terms. If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement will continue in effect. The word "including" will be interpreted without limitation when used in this Agreement.

    5. No Waiver. The failure by us to enforce any provision of this Agreement will not constitute a present or future waiver of that provision nor limit our right to enforce that provision at a later time. All waivers by us must be in writing and signed by us to be effective.

    6. Notices. All notices relating to this Agreement will be sent to you by e-mail, text message or phone call, or will be posted on the Site. You consent to us sending you e-mails, or contacting you via phone call or text message to the number you provide to us for any matter related to your engagement with us. E-mail notices or notices posted on the Site are deemed written notices for all purposes for which written notices may be required. E-mail notices are deemed received when sent.